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Frequently asked questions
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What makes Mansiri tea different?
Our gardens sit between 1,200 and 2,400 metres in Nepal's eastern Himalayan foothills. Cool nights slow each leaf's growth, concentrating oils and sugars — which is what gives the cup its depth.
What does "orthodox" processing mean?
Orthodox processing keeps the leaf's natural structure intact — whole leaves, minimal breakage, full oils. No CTC shortcuts.
How should I store my tea?
Keep it sealed, away from light, heat, moisture, and strong smells. Whole-leaf tea keeps its character best in an airtight tin at room temperature.
How do subscriptions work?
Products marked Subscribe & save can be delivered weekly, fortnightly, or monthly. You can pause or cancel at any time from the email receipt we send with each delivery.
Still need help?
Write to [email protected] or use the contact form.
